Sr. Associate, Field Technical Service Engineering at Alcon

Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including:
• Identifying and correcting more complex problems associated with start-up
• Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs
• Developing on-going relationships with customers to secure future business
• May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased

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