We are looking for a highly motivated and detail-oriented individual to join our Billing team for a six-month internship. This is an exciting opportunity for someone eager to learn and develop their skills in billing and financial operations within a dynamic and fast-paced environment. The successful candidate will play a key role in supporting our billing processes.
Key Responsibilities:
Reconcile Billing Data: Regularly review and reconcile billing data to detect discrepancies and errors. Collaborate with relevant departments to resolve any billing issue promptlyCustomer Support and Communication: Act as the main point of contact for customer inquiries related to billing, providing clear and timely communication and resolving issues effectivelyCross-Functional Collaboration: Work closely with sales, customer success, and finance teams to ensure billing accuracy and customer satisfaction. Collaborate with IT to optimize and enhance automated billing workflowOverdue Monitoring: Monitor customer accounts for overdue payments, send reminders, and escalate unresolved issuesWho we are looking for:
Education: You are currently pursuing a Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field. Candidates with a background in law, economics, technology, or other disciplines are also encouraged to apply.Experience: Basic understanding of billing and invoicing processes is a plus. Tech industry exposure is preferred, but not a necessity.Communication Skills: As we are a highly international team & company, we need someone with good verbal and written communication skills in English. Additional proficiency in French is preferred, but not a necessity.Technical Skills: You are familiar with Microsoft Excel and other MS Office applications.Analytical Skills: You have strong analytical and problem-solving abilities. You have an analytical mind and the ability to deal with numbers and to process financial information.Team Player: You enjoy working effectively in a team environment and collaborate with colleagues across different departments.Adaptability: You are comfortable working in a fast-paced, dynamic environment. You have the ability to manage and prioritise between multiple tasks and meet deadlines.
