Account Mgr Sr at Zebra Technologies

Remote Work: No

Takes ownership of assigned end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation.

• Knowledge/Expertise
  • Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
  • Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
  • Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
  • Managerial Skills - Often leads others in their development; provides input to policies and practices
  • Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
  • Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
• Solution Complexity/Strategic Thinking
  • Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
  • Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
  • Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
• Freedom to Act
  • Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
  • Takes Direction From - Manager and Business Unit Directors
• Customer Interface
  • Role - Often leads semi-formal teams or significant portions of a large permanent team
  • Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
  • Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
  • Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
• Accountability
  • Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
  • Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
  • Types of Projects - Moderately complex deals with a few large, complex deals
  • Strategic Impact for Zebra - High in near term; medium in mid-term

Qualifications:

• Bachelors or equivalent experience; advanced degree preferred
• 5-8 years of applicable work experience -Experience in the manufacturing sector-mandatory-
• Uses advanced domain/solutions knowledge to competitive advantage
• Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Often leads others in their development; provides input to policies and practices
• Customer management skills.
• Communication and persuasion skills.
• Negotiation skills.
• Conflict or problem resolution.

Preferred qualifications:

• Master's degree
• In-depth understanding of distribution models (B2B, B2C, B2B2C).
• Managing channel partners, including resellers, VARs, and OEMs
• Experience with CRM tools like Salesforce, HubSpot, or Microsoft Dynamics.
• More than 6 years of experience in manufacturing companies
• Experience in the manufacturing sector -
• Manage key accounts
• Developing strategies 
• Experience in retaining top customers and cultivating key relationships over time.