Operations Lead / Intake Specialist Home Care at Pearl Talent

We seek a highly organized and detail-oriented candidate with at least 5 years of experience in home health or healthcare scheduling, patient coordination, or similar roles. The ideal candidate is proficient with scheduling platforms such as ClearCare, AlayaCare, or AxisCare and demonstrates strong command of English with a neutral accent suitable for effective communication with diverse stakeholders.

Key traits include excellent organizational skills, time management under shifting priorities, and the ability to maintain composure and efficiency in a fast-paced environment. A strong understanding of HIPAA compliance and familiarity with U.S. healthcare data protocols is essential to protect sensitive information throughout all interactions.

The candidate must be comfortable working during Pacific Standard Time (PST) business hours, coordinating with distributed teams and clients.

We value candidates who embody integrity, empathy, accountability, and operational excellence consistent with our company values.