UniUni Sales Operations Specialist at UniUni Logistics

Employment Type: Full-time

Location: Remote

About UniUni

At UniUni, we’re redefining last-mile delivery for the eCommerce era. By combining cutting-edge technology with a consumer-first model, we offer scalable, transparent, and ultra-reliable delivery solutions across N. America. We’re growing rapidly—and we’re looking for passionate, data-driven people to help shape the future of logistics.

The Role

We’re seeking a highly motivated Sales Operations Specialist to optimize our sales processes, enhance pipeline visibility, and enable smarter decision-making across our commercial team. This role is critical in ensuring our sales engine runs efficiently, accurately, and with strategic clarity. As a Sales Operations Specialist, you’ll partner closely with Sales, Operations, Marketing, Finance, and Product to support revenue growth and planning through data, process, and tool optimization.

Key Responsibilities

• CRM Management: Maintain and optimize our CRM (e.g., HubSpot or Salesforce), ensuring data accuracy, user adoption, and reporting reliability.
• Sales Analytics: Track key performance metrics (pipeline velocity, conversion rates, forecast accuracy), and produce dashboards and reports for sales leadership.
• Process Optimization: Identify inefficiencies in lead routing, pipeline management, and quoting, and drive improvements through automation and best practices.
• Sales Enablement Support: Collaborate with marketing and product to equip the sales team with updated playbooks, collateral, and training resources.
• Forecasting & Planning: Assist in quarterly sales planning, operations planning, and goal setting based on historical trends and business priorities.
• Cross-Functional Collaboration: Act as the bridge between Sales, Finance, Marketing, and Operations to align processes and ensure smooth execution.

Requirements

Required Experience

• 3–5 years in Sales Operations, Revenue Operations, or Sales Support roles
• Proficiency with CRM tools (e.g., HubSpot, Salesforce) and sales automation platforms
• Strong analytical skills; comfortable working with Excel/Google Sheets, dashboards, and basic data manipulation
• 3-5 years’ experience with B2B sales cycles, preferably in logistics, supply chain, or eCommerce industries
• Experience in a fast-paced startup or high-growth environment

Bonus Points

• Logistics or last-mile delivery industry experience

• Salesforce Admin or similar CRM certifications
• BI tools experience (e.g., Tableau, Power BI)

Who You Are

• Detail-oriented, organized, and obsessed with data integrity

• A proactive problem-solver who thrives in ambiguity
• Tech-savvy and quick to learn new tools and platforms
• Collaborative and communicative, especially with cross-functional teams
• Passionate about operational excellence and continuous improvement

Why UniUni

• Be part of transforming the future of eCommerce delivery
• Work with a tech-forward, mission-driven team across North America
• High-impact role in a fast-growing startup
• Learning culture with room to grow and innovate
• Flexible work environment and modern toolset
• Apply Now If you’re ready to help shape the systems that drive UniUni’s growth, we want to hear from you. Let’s build the future of logistics—together.

Benefits

Benefits

• 401(k)
• Dental, Vision, Medical insurance
• Paid Time Off
• H1B Sponsorship