Staff Software Engineer at Loop


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Loop is Hiring

Job Info:
  • Company Loop
  • Position Staff Software Engineer
  • Location Columbus, OH
  • Source Lever
  • Published June 27, 2025
  • Category Development
  • Type Full-Time
  • Salary $165.6k - $227.6k


Job Description

About the Engineering Organization:
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.

About the Role:
Loop is looking for a full-stack Staff Software Engineer. We're seeking a passionate, driven, and collaborative engineer to join our team. As a key technical leader, you'll be part of an engineering group shaping the future of our platform. You'll have the opportunity to establish robust architectural patterns, drive technical excellence across our backend systems, and empower other teams through scalable solutions and self-service capabilities.

Our Blended Work Environment:
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. While we are a distributed team across the U.S., Canada (Ontario and British Columbia), and the U.K., we’re looking for someone based in or willing to work from our HQ office in Columbus, Ohio for this role.

Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless.

Our hiring process is tech stack agnostic.

What You'll Do:

  • Design, build, and maintain web applications for the Loop product line, driving technical decisions and ensuring high-quality code. 
  • Solve complex technical issues for merchants, customers, internal stakeholders, and partners, ensuring an exceptional user experience. 
  • Diagnose system and team issues and bring solutions and plans to the table in order to promote and drive healthy change into teams and the product.
  • Develop solid automated tests to ensure code quality. 
  • Maintain a healthy, continuous integration and deployment process. 
  • Lead, assess, and make recommendations for engineering best practices to ensure effective scaling, contributing to long-term system scalability and stability. 
  • Define and enforce technical standards, strategies, and vision across the organization, improving the overall quality and consistency of the codebase. 
  • Elevate the engineering culture at Loop by fostering a supportive and collaborative environment. 
  • Demonstrate intellectual curiosity and proactively seek opportunities for learning and growth.
  • Exhibit a strong sense of ownership over your work and its impact.
  • Lead initiatives and take action to address problems without waiting for explicit permission, tackling complex technical challenges that may impact multiple teams.

    • Your Experience:

  • 10+ years of experience as a Software Engineer. 
  • 2+ years of experience solving complex technical problems at the Staff-level. 
  • You have demonstrated hands-on experience building web applications and APIs.
  • You evaluate decisions using context to drive an assessment of trade-offs by considering multiple implementation options.
  • You have led and participated in effective testing processes on previous teams and have opinions on creating a quality-driven development process.
  • You have worked in environments with continuous integration and deployment and have contributed to scaling those processes.
  • You can discuss times in your career when you experienced rapid growth, your learning style, and how you maximize what you gain from each project.
  • You can provide examples of crucial conversations, such as giving feedback to a leader, customer, or teammate, and have made mistakes with humility.
  • You can share instances where you improved existing processes or systems and negotiated with your team or stakeholders to implement changes.
  • You have examples of situations where a team decision did not align with your preference, but you still fully committed to the direction and drove progress.
  • You can share stories about when you pushed beyond your perceived limits and succeeded, and when you tried and learned from the experience.
    • #LI-ST1

    Loop Story

    In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.

    We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

    We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.

    Learn more about us here: https://loopreturns.com/careers.

    You can review our privacy notice here.

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