Client Account Manager (Part Time) at Drop Zero Digital

At Drop Zero Digital, we don’t just manage email—we engineer performance. We’ve helped eCommerce brands drive over $10M+ in email revenue through smart segmentation, design with soul, and flows that convert like clockwork.

We’re a remote-first, high-ownership, zero-fluff team working across time zones, pushing boundaries, and building a reputation for excellence, empathy, and elite retention strategy.

If you’re obsessed with clarity, ownership, and getting better with every new client request, you might just love it here.

Pay: $700 USD/month – Part-Time (100–120 hours per month)

Important: This role is part-time, with the capacity to increase very quickly based on needs and performance

What You’ll Do:

• Lead 5–7 client accounts (mostly DTC eCommerce) from kick-off through quarterly strategy reviews 
• Be the client’s trusted partner: anticipate needs, answer questions, and deliver insights they didn’t even know they wanted
• Coordinate flawlessly with copywriters, designers, and tech strategists. Your team’s success is your success
• Audit Klaviyo campaigns, QA every asset, and turn data into clear, actionable recommendations
• Track performance and prepare simple reports with insights, not just numbers

Requirements

Who You Are:

• You’ve got at least 1+ years of experience managing clients or projects — agency or e-commerce background? Even better.
• You write and speak English fluently and know how to communicate clearly and confidently
• You take initiative, and you don’t need someone chasing you to get things done. 
• You’re quick to learn new platforms like  Klaviyo, or are already a wizard or wizardess in Slack, Notion, Trello, and Google Workspace — or you learn fast
• You’re available to work between 10 and 2 pm, or 3 pm and 7 pm CET time, with some flexibility for occasional PST morning USA calls

Bonus If:

• You’ve written copy, built creative briefs, or helped shape email strategy before
• You’re comfortable navigating data — you know how to spot what’s working (and what’s not), and you can communicate that clearly to both creative and non-technical teammates.
• You’ve worked remotely and know how to stay visible, proactive, and connected, without needing to be micromanaged 

Benefits

Why You’ll Love Working With Us

• You’ll have real ownership of projects, strategies, and your own growth path
• $300/year learning budget, opportunities to grow into leadership, and total remote flexibility.
• This is a flexible, remote-first role with a smart, supportive, creative team

How To Apply:

We’re building a team of thoughtful, driven, curious people—and we’re excited to meet you.

Step 1: Answer the short questions embedded in this application. Take your time—we’re paying attention to clarity, relevance, and care.

Step 2: Record a 60–90 second Loom video introducing yourself and answering the prompt shared within this application. This helps us get a sense of your presence, communication, and interest.

If you made it this far, and this actually excites you — you're probably the kind of person we’re looking for.