Account Director at Monks

Job Description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Role:

We are seeking a highly motivated, strategic, and experienced Account Director to lead key client relationships and drive outstanding campaign execution. This role is pivotal in ensuring client satisfaction, fostering account growth, and contributing to the overall success of our agency. You will serve as the primary strategic partner for your clients, translating their business objectives into compelling advertising solutions.

Key responsibility ：

Client Relationship Management:

Serve as the senior point of contact for key clients, building strong, trusting, and long-lasting relationships.
Proactively identify client needs and opportunities for account growth.
Manage client expectations, ensuring effective communication and problem-solving.

Campaign Execution & Management:

Oversee the end-to-end execution of advertising campaigns across various channels.
Ensure projects are delivered on time, within budget, and to the highest quality standards.
Collaborate closely with internal creative, planning, media, and production teams to ensure seamless workflow and delivery.

Team Leadership & Mentorship:

Lead, mentor, and motivate a team of account professionals, fostering their professional development and ensuring high performance.
Effectively delegate tasks and manage team workload.

Requirements:

Bachelor’s degree in Advertising, Business, Marketing, or a related field .
Minimum 7+ years of experience in an Account Management/Client Servicing role within an advertising agency.
Excellent written and verbal communication skills in English and Chinese is a must.
Proven Experience in Branding & Campaign Development is a must.
APAC Scope Working Experience is a plus.
Lifestyle/Sports Client Experience is a plus.
Strong leadership and team management skills.
Excellent communication, negotiation, and presentation abilities with strong interpersonal and relationship-building skills.
Results-driven with a focus on achieving KPIs.
Ability to manage multiple priorities and deadlines.

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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