AI & Automation Engineer at Boldbusiness

Job Description

About the Role

We’re seeking a detail-oriented and innovative Automation, Integration & AI Specialist to join our growing team. In this role, you’ll drive efficiency across recruiting, sales, marketing, and operations by building automations, integrating tools, and applying AI solutions. You’ll work closely with cross-functional stakeholders to deliver scalable, tech-enabled solutions that power our business—and our clients’.

Key Responsibilities

Systems Integration & Automation

Design and manage integrations between internal tools using Zapier, Make (Integromat), webhooks, and APIs.
Build custom automation scripts or microservices using Python or Node.js.
Monitor, test, and troubleshoot integrations to ensure system stability and performance.
Document and scale automation workflows for internal teams.

AI & Intelligent Workflow Innovation

Implement AI tools (e.g., ChatGPT, RPA, NLP) to enhance productivity and optimize business processes.
Develop smart automations for tasks like screening, enrichment, and summarization.
Collaborate across teams to identify high-impact AI use cases and drive adoption.

Data Scraping & Enrichment

Scrape data from platforms like LinkedIn and job boards using tools like Apify, Puppeteer, or Phantombuster.
Enrich and prepare scraped datasets using tools like Hunter.io, Clearbit, or similar platforms.
Build and manage pipelines for outbound recruiting and marketing initiatives.

Reporting & Cross-Team Collaboration

Develop dashboards and performance tracking reports to support data-driven decisions.
Work closely with both technical and non-technical teams to translate business needs into scalable technical solutions.

Key Qualifications

4–8 years of experience in automation, systems integration, or a related technical operations role.
Excellent English communication and collaboration skills in a remote, global team setting.
Bachelor’s degree in Computer Science, Information Systems, or a related field.
Proficient in API integrations, webhooks, and automation platforms like Zapier and Make.
Skilled in Python or Node.js for scripting and building custom automations.
Experience with web scraping tools (e.g., Apify, Puppeteer, Phantombuster) and enrichment services.
Familiarity with AI tools for automation (e.g., ChatGPT, RPA, NLP models).
Strong analytical mindset and ability to translate data into actionable insights.
Prior experience in BPO, SaaS, recruiting, or sales/marketing tech environments is a plus.

What We Offer

Competitive compensation.
100% remote work with a focus on flexibility and work-life balance.
A collaborative and fast-paced environment where your contributions have visible impact.
Cross-functional exposure to a variety of departments and global clients.
An opportunity to work with emerging tech—including AI, automation, and data tools.

Who we are:

Bold Business is a global operations company that specializes in delivering transformative business outcomes for the world’s leading brands. With teams in over 20 countries, we help clients unlock new levels of scale and efficiency across sales, customer experience, healthcare, technology, and back-office support.

We're proud to foster a culture built on agility, accountability, and ambition. From AI automation to multilingual support teams, we leverage innovation and execution to drive client success. We value diversity, remote collaboration, and continuous learning, empowering our people to make an impact from anywhere in the world.

As a member of the Bold team, you'll have access to competitive compensation, remote-first flexibility, ongoing training, and a dynamic, fast-paced environment where ideas are valued and growth is constant. Join us and be part of a team that’s rewriting the playbook for global business.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

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