Product Manager - AI Tools at SiteGround

Job Description

YOUR ROLE:

We are seeking a seasoned Product Manager - AI Tools to lead the development of an innovative suite of AI-powered tools that will empower our clients to enhance their websites and online presence, automate processes, and solve business challenges using cutting-edge artificial intelligence. As the Product Manager, you will take ownership of driving product discovery activities, conducting advanced competitor research in the AI domain, and maintaining a strategic product backlog and roadmap. You will guide an experienced, cross-functional team in a dynamic, fast-paced environment with short feedback loops to deliver high-impact, intelligent solutions to our users.

YOUR RESPONSIBILITIES:

Set and communicate a compelling product vision and strategy for AI solutions, aligned with business goals;

Discover and evaluate strategic product opportunities in the rapidly evolving AI landscape;

Develop a deep understanding of user needs, pain points, and business opportunities, leveraging AI to solve complex problems;

Conduct in-depth business research for each AI functionality to identify value and feasibility;

Define robust business logic and objectives for new AI features and initiatives;

Own, prioritize, and maintain a strategic product backlog with clear acceptance criteria;

Craft clear and impactful UI copy that demystifies complex AI features for end users;

Lead collaboration with Product Designers, Marketing, Developers, Data Scientists, AI Engineers, QA, DevOps, and other teams to maximize product value;

Facilitate and lead product refinement meetings, ensuring clarity and direction across teams;

Build and maintain alignment and shared understanding around product objectives and roadmaps;

Represent SiteGround in communications with third-party service providers and manage key integrations, particularly in the AI ecosystem;

Stay at the forefront of AI industry trends and advancements to inform product innovation and maintain a competitive advantage.

OUR EXPECTATIONS:

3+ years of experience as a Product Manager or in a similar product role overseeing digital product development;

Proven track record delivering successful products (extensive experience in AI-based or AI-enhanced products is a strong advantage);

Deep understanding of AI concepts with the ability to transform technical potential into user-centric product value;

Advanced knowledge and hands-on experience with platforms such as OpenAI, Claude.ai, Google Gemini/Vertex is highly desirable;

Demonstrated experience leading both product discovery and delivery for SaaS or digital solutions;

Proficiency with tools such as Figma, GitHub, Jira, Notion, Hotjar, Typeform, SurveyMonkey, and similar;

Outstanding communication and collaboration skills, especially in cross-functional, multidisciplinary environments; ability to translate complex AI concepts into actionable requirements and user-friendly experiences;

Advanced analytical and problem-solving skills; skilled at leveraging data to drive strategy and execution;

Fluent English (both written and spoken);

Results-driven leader with a growth mindset, high ownership, and a passion for technology and AI innovation.