Litigation Strategy Associate (Entry-level, West Coast-based remote role) at Expert Institute

About the Role

As a Client Advisor, you will work harder than your friends but you'll learn more and be proud of all you accomplish here.  You'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.

Key Responsibilities

• Strategic Client Partnership

  • Lead comprehensive case intake conversations with attorneys

  • Analyze case theories and develop targeted expert witness search strategies

  • Translate complex legal needs into actionable research parameters

• Project Management

  • Oversee end-to-end client engagements across multiple service lines

  • Track and monitor client usage across the extent of a client’s contract

  • Ensure timely delivery and exceptional quality of all deliverables

• Relationship Management

  • Build and maintain strong relationships with attorney clients

  • Present findings and recommendations to key stakeholders

  • Proactively identify and resolve potential challenges

  • Serve as a trusted advisor throughout the litigation process

Qualifications:

• Bachelor of Science or Bachelor of Arts preferred

• 1-2 years of client or customer service experience is beneficial

• Exceptional attention to detail and commitment to accuracy are mandatory

• Strong analytical and critical thinking abilities, and the ability to communicate them in the interview

• Demonstrated ability to work independently in a fast-paced environment

• Outstanding written and verbal communication skills

• Proven track record of meeting deadlines and managing multiple priorities

• Natural problem-solver with a creative approach to challenges

• Previous experience in legal, research, or professional services industries can't hurt!  ;-)

All your information will be kept confidential according to EEO guidelines.