Ground Support – BARK Air (Part-Time)

✈️ Locations & Schedule:

• San Francisco OAK Airport (Once or twice a month on flight days from 8:30am - 11:30am)
• London STN Airport (Biweekly Fridays 11:30am - 2:30pm)
• Paris LBG Airport (Biweekly Fridays 12:30pm - 3:30pm)

Salary: $20 - $30 / hour dependent on location

ABOUT BARK AIR

BARK Air is the world’s first airline designed exclusively for dogs (and their humans, too). We’re not just dog-friendly—we’re dog-first, crafting an experience that makes flying stress-free, comfortable, and even fun for pups. Our flights are whimsical BARK experiences, with belly rubs, in-flight treats, and a cabin full of new furry friends.

That’s where you come in!

THE GIG

We’re looking for a Ground Support team member to be the ultimate welcome crew for our dogs and their humans in the FBO lounge. You’ll be part greeter, part concierge, part treat-dispenser, and full-time dog lover. If you love aviation, hospitality, and the idea of making dogs’ travel dreams come true, we’d love to have you on board.

WHAT YOU’LL BE DOING (A.K.A. YOUR FLIGHT PLAN)

Rolling out the (imaginary) red carpet – Be the first friendly face our VIPs (Very Important Pups) and their humans see when they arrive at the lounge. Make them feel at home, answer questions, and ensure they have everything they need.

Serving up the good stuff – Refreshments for humans? Check. Treats for pups? Double check. Keep the lounge stocked and make sure everyone (two- and four-legged) has what they need before takeoff.

Dog handler, cuddle expert, pup concierge – Some dogs are chill flyers, others need a little extra reassurance. You’ll help make sure they’re comfortable, happy, and ready for their big adventure.

Helping with the “ruff” stuff – Assist with light baggage handling, making sure pups’ essentials (beds, leashes, squeaky toys) are packed and ready to go.

Keeping things running smoother than a well-groomed poodle – Work with the Flight Concierge and FBO staff to ensure seamless check-in, boarding, and deplaning. If something unexpected happens, you’re cool under pressure and ready to jump in.

Creating an unforgettable experience – Every moment at BARK Air should be tail-waggingly delightful. You’re here to make that happen—whether it’s hyping up a nervous pup or making a human smile with a fun surprise.

WHO YOU ARE

• You love dogs. Like, really love dogs.
• You have customer service or hospitality experience and know how to make people (and pups) feel welcome.
• You’re cool under pressure and can handle last-minute changes with a smile.
• You don’t mind rolling up your sleeves (or rolling on the floor with a puppy).
• You’re reliable, professional, and excited to be part of something new and special.
• Bonus points if you have aviation, FBO, or airport experience—but not required!

PERKS

🐾 You get to hang out with dogs at work. Enough said.
🍪 Free treats (for the humans, too!)
✈️ Be part of an exciting, first-of-its-kind airline experience.
🎾 Occasionally required to throw tennis balls (ok, this one is optional).

Ready to come fly (or at least, hang in the lounge) with us? Apply now!