Manager, Training and Enablement at Arcadia

Job Description

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.

Why This Role Is Important To Arcadia

As Manager, Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, networks optimization, contract forecasting, will directly impact the effectiveness of our training programs, influencing product development and customer adoption strategies.

What Success Looks Like

In 3 months

- Establish a clear understanding of current Arcadia training programs

- Initiate collaboration with product and customer teams, leveraging your expertise to inform immediate enablement initiatives

- Engage with customer management teams as part of customer engagements efforts

In 6 months

- Implement targeted training sessions addressing specific medical economic topics relevant to our customers

- Build robust relationships with internal stakeholders, embedding a credible customer viewpoint into ongoing projects

In 12 months

- Maintain a structured and evolving curriculum that addresses emerging customer needs and platform developments

- Demonstrate measurable impact through customer adoption, engagement, and enhanced internal cross-team knowledge of customer workflows

What You'll Be Doing

Key Responsibilities

Platform Expertise & Customer Insight:

Serve as an expert resource with extensive knowledge of medical economics related workflows critical to operational success in the context of value-based care

Partner with Arcadia’s product, development, and data analytics teams to provide credible customer perspectives for enhancing product features and functionalities

Customer Enablement & Training:

Contribute directly to the development and delivery of training programs that leverage your medical economics expertise, providing customers actionable strategies for risk adjustment, cost management, network optimization, contract forecasting

Actively participate in and contribute to certification programs, bringing your operational experience to Arcadia’s internal and customer-facing training initiatives

Continuous Improvement & Content Development:

Identify gaps in training and enablement resources, drawing on your customer experience to design impactful programs tailored to medical economics professionals

Cross-Functional Collaboration:

Collaborate closely with engineering, support, and professional services teams, influencing the development of training and enablement content based on customer needs

What You'll Bring

Proven track record in medical economics, with deep expertise in areas such as healthcare analytics and economics, VBC contract management, risk adjustment, network optimization, cost management

Extensive hands-on experience with systems enabling value-based care operations

Demonstrated ability to create effective training materials and communicate complex concepts clearly and persuasively

Strong analytical, strategic thinking, and problem-solving abilities

Exceptional project management skills and a collaborative, results-oriented mindset

Would Love for You to Have

Previous experience with Arcadia solutions

Previous experience in consulting with providers and/or payers organization on leveraging data to deliver on Value-based care programs

Passion for educating others and enthusiasm for customers' success

What You'll Get

Opportunity to shape impactful training programs in a rapidly evolving healthcare environment

Engagement with cross-functional teams in a mission-driven company transforming healthcare

A flexible, remote-friendly workplace culture that emphasizes personal and professional development

Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care

A flexible, remote friendly company with personality and heart

Employee driven programs and initiatives for personal and professional development

Be a member of the Arcadian and Barkadian Community

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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