Manager, Site Relations at PSI CRO


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PSI CRO is Hiring

Job Info:
  • Company PSI CRO
  • Position Manager, Site Relations
  • Location Remote, undefined
  • Source SmartRecruiters
  • Published August 29, 2025
  • Type Full-Time


Job Description

The Manager Site Relations, titled Manager Patient Recruitment & Retention Strategy, will be responsible for the operations, communication, and development of strategic site partnerships. 

  • Develops global enrollment and retention solutions to increase patient screening, randomization, and compliance
  • Builds and manages patient engagement service offerings and associated costs for global bids, including vendor and in-house resource allocation
  • Designs and implements patient engagement assessments for awarded studies, focused on impact measurement, analysis, and mitigation planning
  • Participates in scientific conferences, meetings, symposia, etc. to collect information on patient access and diversity
  • Assesses patient enrollment challenges and opportunities in ongoing and completed studies to improve patient recruitment and retention strategies.
  • Liaises with other PSI departments to collate operational feedback and support patient engagement strategy
  • Liaises with Project Management to evaluate the impact of recruitment services on patient enrollment metrics for awarded studies
  • Collaborates with Business Development and Feasibility to identify and illustrate the value-add of prioritized recruitment services
  • Develops and facilitates training programs to department staff and across key functional areas based on area of expertise

EDUCATION

  • University/college degree, ideally in the life science or health care field
  • MD, PharmD, PhD, or RN qualification is a plus

EXPERIENCE

  • A minimum of 10 years’ experience in clinical research
  • A minimum of 5 years’ experience in site communication, site relationship management, and patient recruitment; CRO experience preferred
  • Experience in scientific report writing, independent research, and data analysis

SKILLS 

  • Proficiency in standard MS Office applications
  • Must have critical thinking and problem-solving skills and have the ability to work autonomously
  • Proficiency in and the ability to learn/work with different databases and software tools

Advance your career in clinical research and lead challenging full-service projects on the country/regional level while growing with a rapid company, that puts its people first! You will get hands-on involvement in every aspect of the study.

For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.