DevOps Engineer at Software Mind

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

Overview
Software Mind is seeking qualified candidates to fill the role of DevOps Engineer (AWS focus).

In addition to a competitive salary rate and a positive work environment, we are committed to delivering high-quality technology solutions. We also offer:

• Flexible schedules and authentic work-life balance
• Opportunities for continuing education
• Birthday celebration
• Payment in US Dollars

About the role:

The AWS DevOps Engineer is a highly hands-on and technical role, responsible for developing, deploying, monitoring, and securing the client's suite of SaaS products in a multi-cloud landscape. This position interacts with cross-functional teams that include developers, security engineers, SREs, corporate IT, and product management groups. The role focuses on supporting both internal development teams and external customers, resolving complex technical issues, and driving continuous improvement through infrastructure as code, cost optimization, and adherence to best practices in security and reliability. Success in this position requires effective collaboration across engineering and product teams, a customer-first mindset, and availability for Eastern US working hours.

#LI-DNI

Some of the main responsibilities for the role include: 

Infrastructure Management 
• Networking - Building out VPCs/VNets 
• Configuring security groups, subnets, and hosted zones 
• Infrastructure as Code - Provision, manage, and deploy resources using IaC tooling 
• Manage integrations between products and environments 
• Keeping services on the latest supported version 

Access Management 
• Configuring authentication via SAML/OIDC integrations 
• Managing Windows Active Directory and/or Entra ID domains 

Environment Support 
• Provide internal developer support and external production customer support 
• Work as part of a fast-paced operations environment with requests coming from ticketing systems 
• Troubleshoot complex issues to determine the root cause 
• Troubleshoot and resolve performance issues 

CI/CD 
• Work with Product Management and Software Development staff to deploy software to production 
• Leverage source control best practices for branching strategies, code reviews, and release management 
• Utilize CD pipelines to promote developer changes to ephemeral and long-standing testing environments 

Observability 
• Collect, visualize, and analyze logs/metrics to monitor the health 
• Implement alerting to identify environmental issues 

Security 
• Securely publish cloud apps to the internet via best practices in information security, privacy & zero trust principles 
• Comply with cloud security frameworks 

Reliability 
• Resolve issues in accordance with cloud services standards to ensure cases are resolved within SLAs 
• Design and implement solutions with reliability and resilience in mind 

Cost Management 
• Build cost-efficient solutions 
• Optimize resource utilization   

Job Skills/Requirements
- 90+% English written and oral (at least B2 level) with excellent communication skills
- 3-5 Years CloudOps and/or DevOps experience supporting PaaS/SaaS environments. 
- Proficient in AWS cloud services: AWS Lambdas, AWS Glue, EKS, Key Management, App Services (Elastic Beanstalk, App Runner), AWS Storage Accounts (S3, EFS, SQS, DynamoDB).
- Understanding system and network architecture, system platforms, system access, and network protocols. 
- Experience in automating legacy processes and technologies in an AWS environment.
- Experience using Terraform for infrastructure as code and automation.
- Experience using various tools for application and infrastructure monitoring and troubleshooting. 
- Demonstrated ability to solve complex problems and possess a high level of technical skills, analytical, problem-solving, verbal, written communication, and presentation skills. 
- Experience with Agile methodology and running or participating in Scrum/Kanban procedures. 
- Experience with Python and Ansible. 
- Skilled in PowerShell for scripting and task automation. 
- Hands-on experience with Kubernetes for container orchestration and support. 
- Expertise in YAML and Helm for configuration management and deployment automation. 
- Strong documentation skills for maintaining clear and comprehensive technical records. 
- Proficiency in Git for version control and collaboration. 
- Experience with AWS DevOps for CI/CD pipelines and project management. 
- Knowledge of Docker for containerization and application deployment. 
- Availability to work in the Eastern US working hours. 
- Availability to support rotating on-call shifts. 
  

Additional Requirements: 
- Experience with API management for seamless integration and performance optimization.  
- Expertise with configuring identity federation (SAML, OIDC, Okta). 
- Understanding Firewall, Encryption, IDS/IPS, AV (anti-virus) tools.  
- Hands-on experience with Configuration Management (Puppet, Chef, & Ansible).  
- Experience with Infrastructure Monitoring, APM, Log aggregation tools.  
- Experience with MLOps – model governance, deployment, security, monitoring.  
- Expertise in SQL for database management and data warehouse solutions (Databricks, Snowflake) 
- Crossover experience with Azure DevOps