Bilingual Data Entry & Customer Support Specialist (Remote, LatAm) 09242025 at HireHawk

Job Title: Bilingual Data Entry & Customer Support Specialist

Job Type: Independent Contractor

Workplace: Remote

Schedule: Full-time, aligned with U.S. business hours (PST coverage required, occasional Saturdays)
Compensation: USD $1000 – $1,400/month (DOE)

About HireHawk

At Hirehawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

About the Job

We’re looking for a detail-oriented and bilingual (Spanish-English) professional to join a fast-paced personal injury law firm. You’ll be entering client information, keeping records accurate, and providing friendly customer support during the intake process. If you’re organized, thrive on precision, and enjoy helping people, this is the role for you!

Requirements

Core Responsibilities

• Accurately enter and maintain client data in the firm’s system.
• Review, validate, and update records for accuracy and compliance.
• Communicate with clients and team members in both English and Spanish.
• Provide clear, empathetic support to clients during the intake process.
• Safeguard sensitive client data.

Must-Haves

• 2+ years of professional experience in data entry, admin, or customer service.
• Strong communication skills in both English and Spanish (verbal & written).
• Attention to detail and ability to work under deadlines.
• Reliable wired internet connection with backup.
• Full availability during U.S. business hours (PST), including occasional Saturdays.

Nice-to-Haves

• Experience in legal or medical intake.
• Advanced Excel or Google Sheets knowledge.
• Prior experience working remotely with U.S. clients.

Benefits

Compensation & Benefits

• USD $1,000 – $1,400/month (DOE)
• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)
• On-time, in-currency pay