Customer Success Manager at Extreme Networks
Extreme Networks is Hiring
Job Info:
- Company Extreme Networks
- Position Customer Success Manager
- Location Australia
- Source Himalayas
- Published October 03, 2025
- Category Customer
- Type Full-Time
Job Description
UpGuard is seeking a Customer Success Manager to join their growing team. This role involves onboarding and supporting customers using UpGuard's cyber risk management platform, proactively driving product value and adoption, and fostering strong customer relationships. The ideal candidate will be passionate about helping customers thrive and contributing to the success of the UpGuard team.
Requirements
- Demonstrated track record of over 2 years in Customer Success or Account Management
- Proven experience in nurturing and cultivating robust customer relationships
- Exemplary organizational skills
- Proficiency in the realm of cyber risk management or familiarity with risk management frameworks
- Exceptional command of the English language
- Effective collaborator with the ability to seamlessly interface across diverse internal teams
- Highly motivated and inquisitive
Benefits
- Monthly Lifestyle subsidy
- WFH set-up allowance
- Annual Learning & Development allowance
- Generous Annual Leave/PTO allowances
- Personal Leave allowance
- Fully remote working environment
- Top-spec hardware
- Personal device security & online privacy protection subsidy
- Generative AI subsidy
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