Manager Business Analysis at Zebra Technologies

Job Description

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world.

Manager leads all phases of data analysis, business intelligence, and strategic insight generation relative to order manager and service contracts data. This role is responsible for designing, ideating, and planning analytics solutions while directly engaging with business stakeholders to gather and analyze data, including ERP, CRM & SFDC. Reporting to the Sr. Manager of Business Process & Automations, this position oversees a high-performing team and ensures the delivery of actionable insights by setting and maintaining high standards for communication, data quality, governance, and process efficiency. The role also fosters collaboration across IT, operations, and external departments to drive innovation, trust, and impactful results.

Business Analysts support the operations they are aligned with by providing reporting, interpretation and
data-based recommendations to business leaders. This position oversees the work of individual
contributor business analysts and may act as an analyst for some projects themselves.

Responsibilities:

Directly supervises the work individual contributor business analysts. Owns all talent acquisition,
development and management activities to support the team’s success.
May oversee a larger organization, with direct supervision for supervisor roles and indirect
supervision of remainder
Working directly with business stakeholders, designs complex reports using data from one or multiple systems to specifications.
Delivers report in format to aid stakeholders, including executive staff, outside the functional area (powerpoint, PDF, etc).
Reviews delivered reports for data accuracy.
Works independently to resolve quality issues of complex scope directly with business stakeholders
Uses business acumen to look beyond the data to generate recommendations for a wide variety
of moderately complex problems to review directly with business stakeholders.
Identifies and interprets trends and patterns in datasets to locate influences.
Intimately understands system relationships and data flow.
Uses industry best practices for data management
May be responsible for data governance processes and quality in assigned area of responsibility
Coaches junior level analysts in data governance, report design and analysis, and data
presentation as well as in technical and organizational effectiveness

Qualifications:

Required Qualifications:

Master's degree

8-12 years experience including minimum 2 years as team lead/supervisor
Fluent level of English (written and verbal) as well as local language as applicable
Power BI - essential

Preferred Qualifications:

Can synthesize complex data into themes, stories and recommendations
Intermediate systems knowledge in assigned functional area. Working knowledge of how systems work together and functionality of systems upstream and downstream
Microsoft Excel -advanced skills
Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
Microsoft PowerPoint -advanced skills
Presentation skills advanced required. Some formal training in public speaking/presentation skills preferred.
Experience presenting to Director and above audiences
Experience leading a team to successful business outcomes through strong talent and performance management practices. Formal management training preferred.

Hybrid role - Condesa CDMX

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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