Director, Consultant Relations at Hello Heart

Job Description

About Hello Heart:

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.

About the Role

As Director, Consultant Relations, you will play a pivotal role in driving Hello Heart’s commercial growth by developing and deepening relationships within the consulting community. You’ll be responsible for building trusted partnerships, educating consultants on our value proposition, and positioning Hello Heart as the leading digital heart health solution in the market.

Reporting into our Vice President, Consultant Relations, you will collaborate closely with Sales, Customer Success, Partnerships, and Marketing to ensure that consultants fully understand our capabilities and drive opportunities for mutual success. You bring strong existing relationships within the Midwest and national markets, working knowledge of the benefits consulting industry, and a passion for advancing digital health.

Responsibilities

Develop and nurture relationships with key consulting firms to expand Hello Heart’s visibility and influence within the benefits ecosystem.
Create consultant-focused enablement materials such as playbooks, FAQs, and objection-handling guides to support Sales and Customer Success teams.
Collaborate cross-functionally with teams including Customer Success, Partnerships, and Strategic Alliances to ensure consistent consultant engagement.
Partner with Sales and Customer Success to identify risks and opportunities related to consultant partnerships.
Coordinate and participate in events and sponsorships hosted by consulting firms to drive brand awareness and lead generation.
Optimize investments in consulting vendor programs (e.g., Mercer VIP) and support responses to consultant-driven RFPs.
Ensure consultant feedback informs go-to-market strategies and solution development.
Maintain strong internal relationships that reflect Hello Heart’s mission and values.

Qualifications

7+ years of experience in consulting relations, partnerships, or business development.
Relationships with and deep understanding of firms such as Mercer, Aon, WTW, Alliant, Segal, Gallagher, and Lockton required (previous experience working at a consulting or brokerage firm strongly preferred).
Experience with digital health solutions, ideally in a high-growth or start-up environment.
Excellent presentation and written communication skills, with the ability to influence at all levels.
Strong technical and systems literacy; adept at leveraging tools for relationship management and sales enablement.
Proven ability to lead externally facing presentations, manage programs, and drive strategic initiatives.
Entrepreneurial mindset—motivated, proactive, and passionate about improving heart health outcomes.
Willingness to travel up to 50% of the time, ideally located in a CST zone state.

The US base salary range for this full-time position is $170,000.00 to $205,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

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