Network Support Engineer at ElevateOS
Job Description
Ideal candidates have 1–3 years of IT support, onboarding, or technical implementation experience. They possess a solid understanding of networking fundamentals (IP addressing, DHCP, NAT, port forwarding, firewall rules) and are comfortable in Windows-based environments. Experience working with smart lock/access systems (e.g., Salto, Dormakaba) is a strong plus. Familiarity with CRM or ticketing tools (Zoho Desk, Freshdesk, or similar) and the ability to communicate complex technical concepts in plain language to property managers are essential. A background in hospitality tech, PropTech, or multifamily property systems is advantageous. Strong collaboration, troubleshooting, and documentation skills are required.
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