About Userlane
Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.
About the role
We’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team. Depending on your craft, the IC element of the role can focus on either UI or UX design.
What you’ll do
DESIGN LEADERSHIP:Champion a strong design vision that supports our product strategy & brand identity.Ensure design coherence across the entire product portfolio.Coach, mentor & inspire our UX & UI designers to grow their skills & confidence.Foster a culture of creativity, experimentation & customer empathy.Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.
INDIVIDUAL CONTRIBUTOR:If UI-focused:Collaborate across squads to craft stunning, delivery-ready UIs that seamlessly blend in with our brand's visual identity, making our software simple & delightful to use.Play an active role in the evolution of our Design System. Create, maintain, & document components as well as UI guidelines. Help bring order to component libraries & guide best practices for creating shared design assets.Work with Product Designers to elevate our product's aesthetics through inspiring concepts and insightful feedback.
If UX-focused:Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions.Participate in the end-to-end design process from discovery & ideation to delivery & implementation.Use research insights & data to validate design decisions & continuously improve the user experience.For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic.Your profile
7+ years of design experience, including 2+ years mentoring/managing designers.Expertise in either UI or UX design, with strong fundamentals in the other.Proven ability to balance leadership responsibilities with hands-on design work.Experience in modern SaaS product environments (B2B is a strong plus).Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles. Strong collaboration skills with experience in cross-functional settings.Fluent in English & a confident communicator who can explain design choices with ease.What’s in it for you
Team & culture: A high-performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries.Market: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.Growth: We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.Benefits: We offer flexible benefits related to savings & security, health & well-being & lifestyle & leisure.Ready to make an impact? We can’t wait to meet you!
