Client Success Manager (Central, Mountain, or Pacific US Time Zone) at ClearGov

ClearGov is seeking a Client Success Manager to support local governments in leveraging their financial planning, budgeting, and reporting software. The role involves maintaining client relationships, delivering value through product usage, and contributing to team growth. They emphasize transparency, trust, and a positive work culture.

Requirements

• 3-5 years of experience in customer service or a customer success position
• Exceptional client relationship building skills
• Proficiency in SaaS applications (Google Suite, ChurnZero, Salesforce preferred)
• Deep understanding of client concerns and troubleshooting

Benefits

• Competitive Salary
• Equity Package
• Flexible Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short and Long Term Disability Insurance
• Life Insurance
• 401K Plan
• Flexible Personal Time Off
• Parental Leave
• Volunteer Days Off
• Employee Referral Bonus
• Annual All Hands In-Person Event