Technical Account Manager at Rossum
Job Description
We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.
Requirements
- 5+ years in customer-facing technical roles, ideally in B2B SaaS.
- Strong track record in solving technical challenges and driving customer success.
- Experience in Business Process Mapping and Technical Requirements Gathering.
- Hands-on skills with APIs, JSON, web applications, and system integrations.
- Excellent communication and enterprise stakeholder management skills.
- Adaptable, quick to learn, and highly collaborative.
Benefits
- Min. 5 weeks of vacation
- 5 sick days
- Extra 2 weeks of paternity leave
- Stock options (ESOP) – share in Rossum’s long-term success
- Budget for personal development, education, and language courses
- High-end tech (MacBook, external monitor, keyboard of your choice)
- Team offsites, regular meetups, and a friendly, ambitious team
