Technical Account Manager at Rossum


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Rossum is Hiring

Job Info:
  • Company Rossum
  • Position Technical Account Manager
  • Location Poland
  • Source Himalayas
  • Published November 08, 2025(45+ days ago)
  • Category Customer
  • Type Full-Time


Job Description

We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.

Requirements

  • 5+ years in customer-facing technical roles, ideally in B2B SaaS.
  • Strong track record in solving technical challenges and driving customer success.
  • Experience in Business Process Mapping and Technical Requirements Gathering.
  • Hands-on skills with APIs, JSON, web applications, and system integrations.
  • Excellent communication and enterprise stakeholder management skills.
  • Adaptable, quick to learn, and highly collaborative.

Benefits

  • Min. 5 weeks of vacation
  • 5 sick days
  • Extra 2 weeks of paternity leave
  • Stock options (ESOP) – share in Rossum’s long-term success
  • Budget for personal development, education, and language courses
  • High-end tech (MacBook, external monitor, keyboard of your choice)
  • Team offsites, regular meetups, and a friendly, ambitious team

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