Operations Manager at Nofence
Nofence is Hiring
Job Info:
- Company Nofence
- Position Operations Manager
- Location Remote, United States
- Source Himalayas
- Published November 22, 2025(45+ days ago)
- Category Operations
- Type Full-Time
Job Description
Nofence has built the world’s first virtual fencing solution for livestock. The technology consists of a solar-powered collar that communicates with an app over the cellular network. Through the app, farmers can set up a new grazing area in seconds, and the long days of installing and moving fences are officially over! Livestock can graze longer and in more areas, and the farmer will always have visibility of their location. This means better profitability and more free time for farmers as well as improved animal welfare.
With a strong foundation of 3,000+ customers in Norway, the UK, Spain, we are now expanding in the US. To support this growth, we need to provide the very best experience to our growing community of valued customers. We are looking for a Operations Manager to shape and lead critical function.
Our US headquarters is in Minneapolis, Minnesota, but we’re building a remote-friendly team across the country.
Join us on the journey to revolutionize agriculture and create a better everyday life for farmers and animals!
About the role
As the Operations Manager, you will be the operational linchpin ensuring that Nofence’s US business operation processes run smoothly including logistics, warehousing and order fulfillment. Given that Nofence sales are online and direct to customer, operational excellence is crucial to company and customer success. You will work remotely, with occasional travel to our third-party logistics partners and office in Saint Paul, MN. You will oversee processes, systems, and vendors that enable the business to operate efficiently and effectively.
In this role, you will manage and optimize logistics, help develop our returns process, maintain compliance, and take an active involvement in field-issue escalation and resolution. You will have a direct impact on broader operations strategy and scalability plans, such as onboarding new 3rd party logistics (3PL) partner locations or supporting ERP implementation.
Title: Operations Manager
Status: Full-time, exempt (not subject to overtime), 40 hours per week
Supervisor: Managing Director US
Location: USA, Remote
Main responsibilities
Logistics & Supply Chain Coordination
Run the inbound and outbound logistics processes for hardware products and accessories.
Manage relationships with 3PLs, carriers, freight forwarders, and warehouse partners.
Monitor shipping performance, delivery timelines, and cost-efficiency.
Ensure compliance with shipping regulations and customs requirements across markets.Optimize logistics workflows to support scaling volumes and new market launches.
Order Fulfillment
Oversee the complete fulfillment cycle—from order receipt to delivery confirmation.
Ensure accurate stock allocation, pick–pack–ship processes, and synchronization with ERP/e-commerce systems.
Develop SOPs to reduce errors and increase efficiency in order processing.
Collaborate with sales, customer support, and hardware teams to forecast demand and maintain fulfillment readiness.
Returns & Reverse Logistics
Own and optimize the return, repair, and refurbishment process for Nofence hardware.
Implement systems that minimize turnaround time and improve product recovery and reuse.
Monitor return reasons and work cross-functionally to reduce preventable returns.Ensure smooth customer communication and operational transparency across the returns lifecycle.
Operational Process Improvement
Establish and track operational KPIs (on-time delivery, order accuracy, return cycle time, logistics cost per unit, etc.).
Identify bottlenecks and drive continuous improvement initiatives.
Lead or contribute to cross-departmental projects aimed at scaling operations and improving customer experience.
Critical Business System Ownership
Manage relationships with third-party logistics providers and other key business system vendors, negotiating contracts and service agreements to ensure performance targets and service level agreements (SLAs) are met.
Conduct regular check-ins and performance reviews, and travel on-site to 3PL facilities as needed to audit operations, train on Nofence processes, and build strong partnerships.
Leadership & CollaborationCollaborate closely with product, customer support, finance, and hardware teams to align operational processes.
Contribute to strategic planning around inventory, fulfillment capacity, and hardware lifecycle
Serve as the point of contact for the company’s primary office address, including mail distribution and basic facilities management-related needs.
Collaborate closely with product, customer support, finance, and hardware teams to align operational processes.
Contribute to strategic planning around inventory, fulfillment capacity, and hardware lifecycle
Serve as the point of contact for the company’s primary office address, including mail distribution and basic facilities management-related needs.
Regulatory & Entity Compliance: Ensure entity compliance, maintaining required business filings and audit-ready documentation. Proactively identify operational risks or compliance gaps and develop mitigation strategies to protect the company’s interests
About you
We are looking for someone who has:
- 3–6+ years of experience in operations, logistics, supply chain, or similar roles, e-commerce experience preferred.
- Proven track record managing 3PLs, fulfillment operations, and shipping partners.
- Experience implementing quality control measures or standard operating procedures (SOPs) is valuable.
- Strong analytical and problem-solving skills; comfortable with spreadsheets, dashboards, and operational metrics.
- Experience with ERP, WMS, or order management systems.
- Good understanding of operational compliance requirements.
- You pay attention to detail and ensure processes meet industry regulations and company standards.
- Excellent communication and vendor-management abilities.
- Ability to operate in a high-growth, fast-changing environment
- Ability to travel 1-3 times per quarter.
We are looking for someone who is:
- Independent and self-driven
- Detail-oriented and enjoys structure
- Genuinely interested in seamless operations
- A team player with a heart for the greater good
About Nofence
Managing livestock has always been a challenge. Humanity has tried everything from herding with dogs to walling the animals in with barbed wire, electric, and wooden fences, but these are costly and time-consuming solutions and often in conflict with the local wildlife. It has also left vast areas of potential pasture overgrown and underutilized.
Until now.
Enter virtual fences. What started as a small group of farmers and engineers with a big idea has become Nofence – the world’s first virtual fencing solution for livestock. Curious about how it works? Find out more here.What can we offer?