Customer Service Representative I at Sentara Health


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Sentara Health is Hiring

Job Info:
  • Company Sentara Health
  • Position Customer Service Representative I
  • Location Remote, United States
  • Source Himalayas
  • Published November 26, 2025(45+ days ago)
  • Category Customer
  • Type Full-Time
  • Salary $16.35k - $23.08k


Job Description

Sentara Health is seeking a full-time remote Customer Service Representative to handle customer inquiries and resolve issues related to member eligibility, plan prescription benefits, and claim payment issues.

Requirements

  • High school diploma or equivalent
  • Two years of customer service experience
  • Previous data entry experience
  • Prior scheduling experience

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance
  • Student Debt Pay Down
  • Pet Insurance
  • Legal Resources Plan

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