Customer Service Representative I at Sentara Health
Job Description
Sentara Health is seeking a full-time remote Customer Service Representative to handle customer inquiries and resolve issues related to member eligibility, plan prescription benefits, and claim payment issues.
Requirements
- High school diploma or equivalent
- Two years of customer service experience
- Previous data entry experience
- Prior scheduling experience
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
