Logistics Director at Agent

Job Title: Logistics Director

Type: Full-time (Remote)

Working Hours: Monday - Friday (Partial overlap with EST; availability for late evening calls (10–12pm local) is required to liaise with suppliers in India and China.)

Location: Philippines and India

About the Company

We are an innovative pet supplies company known for creating high-quality, eco-friendly, and performance-driven products for pets and their owners. With a strong presence in the U.S. market and partnerships with major retailers, DGS Pet continues to grow its global supply chain footprint while maintaining a commitment to quality, reliability, and sustainability.

Key Responsibilities

• Supply Chain Management: Oversee end-to-end supply chain operations—from sourcing to delivery.

• Vendor Communication: Act as the main point of contact with factories and suppliers in India and China, including resolving issues such as incorrect box sizes or packaging specs.

• Freight & Forwarding Coordination: Manage relationships with freight forwarders and shipping partners; coordinate container building and dispatch schedules.

• Order Management: Own the full order lifecycle including processing, fulfillment tracking, and updates to major retailers (e.g., notifying PetSmart when an order is ready for pickup).

• Inspection Reports: Review and maintain documentation for product inspections and shipping quality.

• Customer & Partner Liaison: Respond promptly to emails, calls, and customer inquiries—professional communication with partners is essential.

• Invoicing: Handle basic invoicing tasks related to logistics and freight operations.

Ideal Candidate should have the following:

• Experience: Must have prior experience in international logistics, import/export, and freight coordination.

• Communication: Proactive communicator who responds to emails and calls without delay.

• Detail-Oriented: Able to manage multiple shipments and orders without missing key details.

• Night Shift Availability: Comfortable speaking with factories and freight partners during late evening local hours to align with Asia time zones.

• Initiative: Takes ownership of the logistics process and solves problems without requiring constant follow-up.