Operations Assistant at Impiricus

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary

The Operations Assistant will support the Product organization by helping keep day to day operations organized, documented, and running smoothly. This role sits at the intersection of executive support, product coordination, and office operations. You will provide administrative and operational support to the CPO and Product leadership, assist with documentation and scheduling, and help ensure product information is organized and accessible. This role does not manage people and is focused on execution, coordination, and follow through rather than strategy ownership.

Responsibilities:

• Provide administrative assistance to CPO and SVP of Product.
• Act as a partial office administrator to the Impiricus NYC office.
• Lead the scheduling and logistics of product team offsites from scheduling meetings to booking travel and hotels.
• Keep the CPO and ELT informed by flagging risks, delays, or follow ups that need attention.
• Assist with creating and formatting slides, documents, and basic product materials.
• Manage scheduling and coordination for product reviews, planning sessions, and leadership touch points.
• Support the Product team in preparing materials for industry events in partnership with Marketing.
• Maintain exceptional organization and follow through to ensure nothing falls through the cracks.
• Serve as the right hand partner to the CPO by anticipating needs, removing blockers, and ensuring smooth operations.

Experience:

• 3+ years in Operations, Administrative, Coordination or similar roles within SaaS, Technology, Pharma, or Healthtech.
• Experience partnering directly with executives and senior leaders.
• Familiarity with how Product and Engineering teams operate, even if not in a formal product role.
• Strong organizational skills with the ability to manage multiple priorities and details.
• Comfort using tools such as Jira, PowerPoint, Excel, Google Workspace, or similar tools.
• Experience with scheduling, documentation, and coordination across teams.
• Ability to handle both administrative tasks and light operational work with care and discretion.
• Clear communication skills and strong follow through.

What is most critical

• Basic product fluency to understand terminology, workflows, and how teams collaborate.
• Strong organizational and coordination skills to keep information, schedules, and tasks on track.
• Trusted executive support skills with the ability to anticipate needs and communicate clearly.

***This is also a hybrid position based in Manhattan, with at least 1-2x/week in office to support the CPO and NYC team.

The base salary range for this role is $100,000 - $110,000.

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.