Warranty Coordinator at Homebound

📋 Description

• Process, track, and manage homeowner warranty claims using Homebound’s platform
• Serve as primary contact for homeowners on warranty questions and status
• Coordinate warranty repairs with trade partners, subcontractors, and internal teams
• Educate homeowners on warranty coverage, limitations, and maintenance
• Review warranty issues for trends and opportunities for improvement

🎯 Requirements

• High school diploma or equivalent
• 2-4 years in residential construction, warranty administration, customer service, or related
• Experience with subcontractors and service scheduling preferred
• Construction-related training or certifications a plus
• Understanding of residential construction methods, systems, and materials
• Excellent customer service and clear, professional communication

🎁 Benefits

• Salary range determined by role, level, and location
• Benefits information available on our Careers page
• Homebound is an Equal Opportunity Employer