Customer Operations Executive (US Loans) at Lendable

Lendable is a fintech company that provides consumer credit and savings solutions. The company is looking for a Customer Operations Executive to work on its US Loans product, with a focus on customer experience, process management, and growth. The role involves interacting with customers, resolving issues, and driving business growth in a hybrid work environment.

Requirements

• At least 2 years in any industry in a customer-facing role
• Excellent written and verbal communication skills
• Comfortable with technology and quick to learn new software
• Open to feedback, eager to improve, and adaptable to change in a fast-paced environment

Benefits

• 25 days annual leave
• 8 days US holidays + Christmas day guaranteed
• Fully stocked kitchen
• Private health insurance
• Best-in-class compensation, including equity
• Flexible work arrangements (hybrid work environment)