Enterprise Customer Success Manager at PartnerTap
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PartnerTap is Hiring
Job Info:
- Company PartnerTap
- Position Enterprise Customer Success Manager
- Location Remote, LATAM
- Source GetOnBrd
- Published January 22, 2026(45+ days ago)
- Category Customer
- Type Full-Time
- Salary $3000 - $4500 USD/Month
Job Description
We are seeking a highly strategic Enterprise Customer Success Manager to own relationships with our largest and most complex customers. This is a senior, outcomes-driven, executive-facing position that drives measurable business value, adoption, and renewal. You’ll collaborate with Revenue, Product, Support, and executives to ensure customers view PartnerTap as a mission-critical technology partner.
What Success Looks Like:
- High gross and net revenue retention
- Measurable adoption growth across enterprise users and teams
- Strong executive sponsorship at multiple levels
- Documented customer outcomes tied to revenue impact
- Expansion opportunities originated through value delivery
- Customers who advocate for the platform publicly and internally