📌 Senior Project Manager – (Global SaaS Spend Management Platform)

We are building a specialized Professional Services delivery team to support the implementation of a global, cloud-based Spend Management and AP Automation SaaS platform. We are looking for an experienced Project Manager to lead and coordinate a team of Functional Consultants, ensuring high-quality, on-time, and predictable delivery of customer implementations across multiple international projects. This role is critical to bringing structure, visibility, and governance to complex, customer-facing SaaS implementations involving financial workflows, multiple stakeholders, and tight timelines.

🗓 Start date: April 2026
📆 Contract type: Full-Time Employee
🌐 Work hours: Monday to Friday, 7.30 am to 4.30 pm PST, Remote

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🛠️ What You’ll Be Doing

• Own end-to-end delivery governance for multiple customer implementations of the spend-management platform.
• Lead and coordinate a team of Functional Consultants, ensuring clear priorities, workload balance, and delivery quality.
• Act as the primary point of accountability for project timelines, scope, risks, and dependencies.
• Define and maintain project plans, milestones, RAID logs, and status reporting.
• Facilitate customer-facing ceremonies (kickoffs, status calls, steering meetings).
• Manage expectations and communication with international customers and internal stakeholders.
• Identify delivery risks early and proactively drive mitigation plans.
• Ensure adherence to Professional Services best practices, implementation methodology, and documentation standards.
• Support go-live readiness, change management, and handoff to support teams.
• Continuously improve delivery processes, templates, and operational metrics.

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✅ What You Need to Succeed

Must-haves

• 6+ years of experience as a Project Manager in SaaS, Professional Services, or technology consulting environments.
• Proven experience managing customer-facing implementations with multiple stakeholders.
• Strong understanding of financial processes, ERP-adjacent systems, or business workflow platforms.
• Experience leading or coordinating functional or consulting teams of 6+ people.
• Solid command of project management fundamentals (scope, timeline, risk, dependency management).
• Excellent communication skills in English (mandatory).
• Ability to work autonomously in a fully remote, distributed environment.

Nice-to-haves

• Experience in Spend Management, Source-to-Pay, Purchase-to-Pay, or AP Automation projects.
• Familiarity with ERPs such as NetSuite, SAP, Dynamics (AX/F&O/BC), Infor M3, etc.
• Experience in Professional Services / System Integrator environments.
• PMP, PMI-ACP, PRINCE2, or similar certification.
• Exposure to Agile / hybrid delivery models in SaaS implementations.

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🧭 Our Recruitment Process

Here’s what to expect from our candidate-friendly interview process:

1. Initial Interview – 60 minutes with our Talent Acquisition Specialist
2. Final Stage – 60 minutes with the Hiring Manager

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🌟 Why Join Launchpad?

We believe that great work starts with great people. At Launchpad, we offer:

• 💻 Fully remote work with hardware provided
• 🌎 Global team experience with clients in North America
• 💸 Competitive CAD compensation
• 📚 Training and learning stipends
• 🧘‍♂️ A culture that values autonomy, purpose, and human connection

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✨ Ready to make your mark? Apply now and be part of something exciting.