B2B Service Specialist at CommandLink

Archer Review is a private equity-backed education technology company seeking a B2B Service Specialist to support the Customer Success team. The role focuses on onboarding support, day-to-day partner needs, and first-line service requests. The company offers comprehensive benefits, a flexible work environment, and opportunities for growth and development.

Requirements

• Experience in customer support, customer success, or operations role
• Familiarity with HubSpot or similar CRM platforms preferred
• Strong organizational skills and attention to detail
• Comfortable working with faculty, administrators, and institutional stakeholders

Benefits

• Comprehensive medical, dental and vision insurance
• Flexible & encouraged PTO
• Company HSA contribution of $90/month
• Company-paid life insurance and disability coverage
• 401(k) with company match