Customer Care Representative at Property Revolution
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Property Revolution is Hiring
Job Info:
- Company Property Revolution
- Position Customer Care Representative
- Location Remote, LATAM
- Source GetOnBrd
- Published January 31, 2026(45+ days ago)
- Category Customer
- Type Full-Time
- Salary $1800 - $2100 USD/Month
Job Description
We are seeking experienced Customer Care Representatives who can deliver trust-building conversations and precise data handling in a 100% remote setting. The Senior CCR will guard our data, lead the team, and manage complex customer scenarios, while modeling strong communication, empathy, and professional authority. You will be evaluated on lead-to-appointment conversion, CSAT scores, and data cleanliness. You should thrive in a fast-paced, metrics-driven culture and be capable of mentoring junior teammates to achieve their career goals. A commitment to long-term employment, reliability, and a proactive attitude are essential.
Key requirements include:
- Excellent written and spoken US English; ability to connect naturally with homeowners.
- Proven experience in high-volume customer communication and CRM management.
- Strong problem-solving, data literacy, and attention to detail.
- Comfort with scheduling, appointment setting, and coordinating with project teams.
- Ability to work within fixed schedules (EST) from a remote location.