Manager, IT-APAC at DigitalOcean

📋 Description

• Lead IT support/helpdesk to ensure timely incident resolution.
• Manage daily IT operations, ensuring uptime and reliability of systems.
• Accountable for IT logistics: procurement, shipping, and hardware delivery.
• Maintain IT asset inventory, track warranties, update asset info.
• Handle employee onboarding and offboarding.
• Foster cross-team collaboration.

🎯 Requirements

• 8+ years IT experience with 2-3 years in a managerial role.
• Experience with Jamf and Intune; Jamf 300 or AZ-900 preferred.
• Experience with Okta, Google Workspace, Zoom, and Google Meet.
• Strong hardware support knowledge (laptops and peripherals).
• Hands-on IT asset management, inventory and logistics coordination.
• Excellent communication, interpersonal skills; customer-focused and able to handle pressure.

🎁 Benefits

• Career development resources including conference reimbursements and LinkedIn Learning.
• Well-being support with Employee Assistance Program, local meetups, and flexible time off.
• Equal-opportunity employer with inclusive policies.