Technical Live Chat Customer Support Specialist at wetracked.io
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wetracked.io is Hiring
Job Info:
- Company wetracked.io
- Position Technical Live Chat Customer Support Specialist
- Location Remote, LATAM
- Source GetOnBrd
- Published February 10, 2026(45+ days ago)
- Category Customer
- Type Full-Time
- Salary $1100 - $1700 USD/Month
Job Description
• Strong Technical Knowledge: Proficient in troubleshooting and resolving technical issues. Familiarity with common debugging.
• Excellent Communication Skills: Strong written communication skills for explaining technical concepts in simple terms via chat.
• Problem-Solving Abilities: Ability to identify issues quickly and provide accurate and efficient solutions.
• Customer-Centric Mindset: Passion for helping users and ensuring they have a seamless experience with the platform.
• Remote Work Experience: Comfortable working in a remote environment with strong self-management skills.
• Facebook/Meta Experience: Preferred but not necessary, as our service works around first-party tracking and advertising pixels.
• Excellent Communication Skills: Strong written communication skills for explaining technical concepts in simple terms via chat.
• Problem-Solving Abilities: Ability to identify issues quickly and provide accurate and efficient solutions.
• Customer-Centric Mindset: Passion for helping users and ensuring they have a seamless experience with the platform.
• Remote Work Experience: Comfortable working in a remote environment with strong self-management skills.
• Facebook/Meta Experience: Preferred but not necessary, as our service works around first-party tracking and advertising pixels.