Solutions Engineer at Paddle

📋 Description

• Become expert on Paddle product suite (checkout, dashboard, APIs)
• Communicate with C-suite and senior developers to enable great experiences
• Write integration plans and sample code for sellers
• Support Account Executives on customer calls to win business
• Work with Customer Success Managers to onboard and launch customers
• Provide feedback to Product/Engineering on issues and requests
• Contribute to public and internal documentation
• Mentor new and junior team members

🎯 Requirements

• Web tech experience: HTML, CSS, JavaScript; understand how they work together
• Experience using and integrating APIs
• Strong interpersonal and customer management skills in customer-facing role
• Ability to discuss technical concepts with technical and non-technical audiences
• Understanding of online payments infrastructure, with relevant experience

🎁 Benefits

• Work remotely or from hubs
• Unlimited holidays
• Enhanced parental leave
• Stock options
• Private healthcare and well-being initiatives
• Annual learning fund and internal/external training