Cloud Engineer SysOps (Remote) at Ellucian

About the Opportunity

We are seeking an innovative Cloud Engineer to join our team to help drive the modernization of Ellucian applications to enable a true SaaS experience for our Higher Education customers

Where You Will Make an Impact

• Support team leads in developing, enhancing, and maintaining automated provisioning and configuration pipelines.
• Enable timely project delivery by troubleshooting and resolving complex provisioning, deployment, and application‑configuration issues.
• Continuously contribute to documentation, including standard operating procedures (SOPs) and knowledge base articles.
• Transform conceptual ideas into practical, scalable solutions, using sound engineering principles.
• Collaborate seamlessly with cross‑functional teams to deliver high‑quality outcomes and an exceptional customer experience.
• Analyze, refine, and deconstruct existing systems to identify opportunities for automation, optimization, and scaling.
• Partner with stakeholders to create, clarify, and present software requirements.
• Translate requirements into actionable tasks and deliverables, ensuring alignment with project goals.
• Track, manage, and report work in Jira, maintaining visibility and accountability across initiatives.
• Actively participate in Root Cause Analysis, offering insights, feedback, and recommendations to drive continuous improvement.

What You Will Bring

• 1–3 years of experience in DevOps, including working with Jenkins, Bitbucket, and CI/CD pipelines.
• Strong collaboration skills, with the ability to work effectively with end‑users and cross‑functional teams.
• Solid understanding of Agile methodologies and iterative delivery practices.
• 1–3 years of experience with Oracle and PostgreSQL database technologies.
• 1–3 years of experience with scripting and automation, using tools such as Python, Ansible, and Terraform.
• 1–3 years of experience working with web servers and web application technologies, such as Tomcat and Apache.
• 1–3 years of hands-on experience with AWS, including EC2, Lambda, Step Functions, Route 53, DynamoDB, S3, CloudWatch, and IAM.
• A strong drive to automate manual or repetitive tasks.
• Understanding of containerized application architectures, particularly using AWS ECS.
• A holistic mindset, thinking beyond your immediate tasks to deliver scalable, high‑quality outcomes.
• A solutions‑focused approach, with the ability to identify challenges and propose clear, effective improvements.

Desirable Skills

• AWS certifications, such as AWS Certified Developer or AWS Certified DevOps Engineer.
• Experience working in Agile environments (Scrum, Kanban, or similar frameworks).
• Ability to quickly learn and understand complex system architectures and their interdependencies.
• Strong proficiency with command‑line tools and hands‑on experience with version control systems (e.g., Git).
• Excellent communication skills, with the ability to convey technical concepts clearly to diverse audiences.
• Preference for candidates with a Linux background, particularly those comfortable troubleshooting and operating within Linux environments.

What makes #Ellucianlife

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance
  • Professional development opportunities