Senior Principal Business Applications Analyst (Remote) at UKG

Job Summary

We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company’s strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.

Key Responsibilities

• Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
• Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
• Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
• Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
• Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
• Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
• Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
• Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
• Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.

Qualifications

• 10+ years of experience in program management, business transformation, or strategic operations.
• Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
• Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
• Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.

Success Metrics

• Measurable improvements in operational efficiency, customer satisfaction, and profitability.
• Positive stakeholder feedback and high adoption rates of new processes or systems.
• Timely and on-budget delivery of transformation projects.

Compensation

The pay range for this position is $145,600.00 to $209,300.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation.