Senior Infrastructure Engineer (Remote) at Pinpoint

Improve monitoring and alerting across infrastructure and application layers
Diagnose and reduce production instability, including load spikes and database bottlenecks
Strengthen our use of Datadog, particularly logging quality and alert signal-to-noise ratio
Improve capacity planning through testing, monitoring, and forecasting
Ensure new features ship with appropriate production metrics and reliability safeguards
Make pragmatic, risk-aware infrastructure decisions that prioritise stability and customer impact
Implement and maintain best practices across infrastructure security, compliance, and vulnerability management
Participate in on-call rotations, incident response, and post-incident analysis
Maintain clear and up-to-date infrastructure documentation
Improve our CI/CD pipeline and overall infrastructure performance

We want Pinpoint to be the best place you’ve ever worked—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get:

Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
Unlimited holidays – Take the time you need to rest and recharge
Mental health support – Unlimited, immediate access to professional counseling via Spill
Retirement contributions – 401k or pension contributions depending on your location
Remote-first – Work where you’re most productive, with flexibility and trust as the default
Equity with real upside – Share in the long-term value you help create
Fully paid parental leave – Up to 16 weeks of paid leave for new parents
Learning budget – Annual funds for courses, books, or anything that supports your growth

Pinpoint is Hiring