Claims Experience Advocate, French Market at Lemonade

📋 Description

• Providing delightful experiences to customers through channels (email, phone)
• Investigate and handle claims from start to finish
• Organize and prioritize daily tasks to resolve claims
• Work with management to help shape processes

🎯 Requirements

• Proficiency in French and English
• Degree in Law, Legal Studies, or related field
• Desire to work in a fast-paced startup environment
• Efficient and loves to get things done
• Empathy, patience, and positivity in approach
• Enthusiasm for learning and adapting to AI