Director, Call Center/FMO - Brokerage at Humana


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Humana is Hiring

Job Info:
  • Company Humana
  • Position Director, Call Center/FMO - Brokerage
  • Location Remote, United States
  • Source Himalayas
  • Published February 20, 2026
  • Category Support
  • Type Full-Time
  • Experience Director
  • Salary $124.1k - $169.3k


Job Description

Become a part of our caring community and help us put health first. The Director, External Call Center Partners will report to William Kinkead, Associate VP-Brokerage sales. This role sets and executes the enterprise strategy for external call center sales partnerships.

Requirements

  • Bachelor's degree or higher
  • 10+ years of progressive experience in sales, channel management, and leadership within a complex, multi-channel environment
  • 5+ years of senior management experience leading large, distributed teams and/or external partner organizations
  • Demonstrated success driving large-scale revenue growth
  • Must be experienced in the Medicare Advantage Sales and Distribution space
  • Must possess an active Health and Life Insurance License

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance

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