Senior Health Systems Services Advisor (Remote) at Cigna

Role Summary

The Senior Advisor, Health Systems Services is a strategic position that helps shape how specialty pharmacy services support complex health system partners at scale. This role plays a critical part in advancing Evernorth’s specialty distribution strategy through CuraScript SD by ensuring operational readiness, pricing integrity, and compliant, scalable pharmacy models.

You will serve as a trusted enterprise advisor, guiding cross-functional teams through complex onboarding, contracting, and pricing initiatives that directly impact growth, customer experience, and revenue integrity. With a strong growth mindset, you bring clarity to ambiguity, balance strategic intent with operational realities, and influence outcomes across a highly matrixed organization.

Key Responsibilities

• Lead operational strategy for health system specialty pharmacy models, ensuring onboarding, pricing governance, and class-of-trade structures are accurate, scalable, and aligned with manufacturer and distribution requirements.
• Drive enterprise-level programs and initiatives focused on specialty pharmacy onboarding, process simplification, pricing transformation, and new distribution or contracting models.
• Provide strategic guidance on specialty pharmacy contracting and pricing, including manufacturer agreements, GPO structures, and class-of-trade frameworks to support compliance and commercial intent.
• Serve as the business owner for complex, cross-functional efforts involving EDI automation, pricing system enhancements, and contract implementation, aligning timelines, risks, and outcomes.
• Partner closely with Sales, Contracting, Trade Relations, Pricing, Operations, Finance, and Technology teams to ensure shared understanding and coordinated execution across the enterprise.
• Act as a primary escalation point for complex operational or contractual issues, balancing customer impact, regulatory considerations, and operational feasibility.
• Champion continuous improvement, ensuring root cause analysis, documentation, and corrective actions are implemented and sustained.
• Develop and mentor junior analysts, building expertise in specialty pharmacy operations, contract interpretation, pricing governance, and health system business models.
• Establish operating rhythms and prioritization frameworks that promote quality, accountability, and consistent delivery.

Required Qualifications

• Minimum of 7 years of experience in specialty pharmacy, healthcare operations, specialty distribution, or health system-based pharmacy environments.
• Demonstrated experience interpreting and operationalizing complex manufacturer or specialty distribution agreements.
• Strong understanding of health system pharmacy operations, including drug procurement processes and class-of-trade requirements.
• Proven ability to lead cross-functional initiatives with enterprise-level impact.
• Strong analytical thinking, judgment, and decision-making skills in complex operational environments.
• Excellent communication skills with the ability to influence senior leaders and diverse stakeholders.
• Experience coaching, mentoring, or leading analysts or project teams.
• 10% travel requirement

Preferred Qualifications

• Experience supporting integrated delivery networks (IDNs), provider-owned specialty pharmacies, or health systems.
• Familiarity with 340B program structures and compliance considerations.
• Background in trade relations, manufacturer contracting, or specialty pharmacy pricing models.
• Exposure to EDI workflows, pricing systems, or large-scale operational or technology transformations.

For this position, we anticipate offering an annual salary of 64,900 - 108,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.