Portfolio Credit Manager, Health and Wellness (Remote) at Synchrony Ventures

Role Summary/Purpose:

The VP, Portfolio Credit Manager – Health and Wellness will be responsible for managing strategic elements of HW account management development, and ongoing growth.

In this role, you will support the overall credit (portfolio and account) management of the HW program and strategic client partnerships, a program consisting of both of dual card and private label product.

This role includes credit and multiple risk evaluation; delinquency, loss and fraud mitigation; enforcement of credit policies; portfolio monitoring; and assurance of a diligent program growth trajectory. This role acts as a primary Credit interface to HW leadership, the HW credit risk organization, and requires extensive cross functional interaction including leadership and support of business and functional initiatives.

Essential Responsibilities:

• Work closely with partner to minimize both Synchrony’s risk, while continuing to grow the portfolio
• Work effectively cross-functionally to drive smart growth and partner satisfaction in a safe and sound manner
• Develop a robust performance monitoring plan for all HW processes
• Prepare and present partner facing and leadership team presentations to communicate credit performance and facilitate informed decisions
• Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk
• Execute on ongoing evaluation of CTC (Critical to Compliance) Risk requirements to ensure controls are adequate and work with business teams to mitigate any compliance risks
• Provide clear guidance to the organization on risk appetite and prudent growth
• Maintain effective and credible challenge of critical decisions and business processes
• Coordinate planning cycle with GM and growth teams to ensure consistency in business plans
• Guide, mentor and develop portfolio credit and other staff in technical and business matters
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and 3+ years of experience in a strategic analytical role, or in lieu of a bachelor’s degree, 11+ years of experience in strategic analytical role
• 3+ years leadership experience in portfolio management roles with strong emphasis on credit strategy, credit policy and internal/external communications
• 3+ years experience using SAS, R or Python Programming Skills
• 3+ years experience analyzing large data sets to derive strategic actionable credit insights
• Experience developing Consumer Credit Risk Strategies.
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Credit strategies
• Leadership experience operating at a strategic level as part of a cross functional team
• Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree
• Strong communication and presentation skills and the ability to interact with and present to SYF senior leaders and partners
• Experience creating and leading organizational change