Senior Product Manager (Remote) at Pinpoint

About the Role:

• Own end-to-end delivery for Marketplace features: discovery, spec, build, ship, and iterate.
• Analyse existing Marketplace features and find opportunities to improve adoption and revenue
• Use commercial modelling as the primary evidence in roadmap prioritisation, not gut feel, not a feature wish list
• Build pricing and packaging proposals for new and existing upsell features: understand costs (including AI call costs and third-party licensing), model revenue potential, and present a credible plan
• Evaluate build vs. buy decisions with vendors and partners. Scope what we'd need to build ourselves, find out what third parties charge, and make a defensible recommendation
• Work directly with the CFO to build and evolve the upsell line of Pinpoint's financial model
• Own the financial performance of the Marketplace vertical, not just track it, but understand the model behind it
• Conduct customer interviews, validate hypotheses, and synthesise insights into clear product decisions
• Maintain a clear, prioritised roadmap and be able to explain why things are in the order they're in
• Create clear specs, user stories, and acceptance criteria that engineering can move on confidently
• Present roadmap and commercial decisions to senior leadership
• Track meaningful metrics and proactively surface performance insights, not just report what happened
• Drive cross-functional alignment across Engineering, Design, CS, and Sales

What We Offer:

We want Pinpoint to be the best place you’ve ever worked—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get:

• Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
• Unlimited holidays – Take the time you need to rest and recharge
• Mental health support – Unlimited, immediate access to professional counseling via Spill
• Retirement contributions – 401k or pension contributions depending on your location
• Remote-first – Work where you’re most productive, with flexibility and trust as the default
• Equity with real upside – Share in the long-term value you help create
• Fully paid parental leave – Up to 16 weeks of paid leave for new parents
• Learning budget – Annual funds for courses, books, or anything that supports your growth