Professional Services Intern (Remote) at Sprinklr

Job Description

Sprinklr is looking for a Professional Services Summer Intern to join our global Services team. In this role, you will help support customer implementations, analyze data, and contribute to technical configuration projects. You’ll gain exposure to how enterprise customers adopt and scale Sprinklr solutions in a fast-paced SaaS environment.

What You’ll Do

Customer Implementation & Configuration

• Support the configuration and setup of Sprinklr solutions for customer use cases.
• Assist with documenting requirements, workflows, and implementation processes.
• Help test and validate configurations to ensure successful delivery.

Data Analysis & Insights

• Analyze customer and product data to uncover trends and opportunities.
• Slice and interpret data to support project decisions and customer success.
• Help create reports and dashboards for internal teams and stakeholders.

Technical & Strategic Initiatives

• Support technical initiatives across the Professional Services team.
• Assist with research and projects focused on improving delivery and operational efficiency.
• Collaborate with cross-functional teams including Product, Engineering, and Customer Success.

What You Bring

• Pursuing a degree in Information Systems, Computer Science, Data Analytics, Engineering, Business Technology, or a related field
• Strong interest in technical consulting, SaaS, or customer implementations
• Experience with data analysis using Excel, Google Sheets, SQL, or Python is a plus
• Interest in system configuration and technical problem solving
• Strong communication and collaboration skills
• Highly organized with strong attention to detail

What You’ll Learn

• How enterprise SaaS implementations and customer onboarding work
• Hands-on experience with configuration and technical delivery projects
• Exposure to data analysis in a customer-facing environment
• How cross-functional teams collaborate to deliver customer value
• Insight into Sprinklr’s business model and product ecosystem

Compensation

The base salary range for this role is $39,000 - $65,000. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.