Director of R&D Operations (9-12-month fixed-term contract) at Cognism

📋 Description

• Design scalable workflows for product, research and engineering.
• Establish governance models and escalation paths to boost decision speed.
• Create templates, checklists, and playbooks for roadmap planning.
• Build metrics to track cycle time, velocity, and planning accuracy.
• Identify operational bottlenecks with leadership and drive improvements.
• Surface customer feedback and market signals for prioritization.

🎯 Requirements

• 7+ years in product/engineering/R&D ops in growth tech.
• Proven track record designing ops processes that boost velocity and collaboration.
• Strong systems thinker with cross-functional program experience.
• Proficient with Jira, Confluence, Figma, Amplitude, Tableau (or equivalents).
• Experienced with Agile/Scrum/Kanban/Shape Up in context.
• Experience leading cross-functional programs with multiple stakeholders.

🎁 Benefits

• Build operational excellence in a scaling org.
• High visibility and impact on innovation and customers.
• Collaborative, inclusive culture.
• Professional development and leadership coaching.
• Hybrid work option in London.
• Diverse, inclusive team and culture.