Business Analyst – Product & Operations at BNamericas

We are seeking a highly analytical, proactive, and business-oriented Business Analyst to join our Product & Operations team within a B2B subscription-based SaaS environment. This role sits at the intersection of Product, Customer Success, Sales, and Operations, translating complex data into clear business insights that drive strategic decision‑making. You will analyze user behavior, product performance, revenue trends, retention metrics, and operational KPIs to optimize product development, customer experience, and commercial outcomes. The ideal candidate is technically strong in data analysis and an excellent communicator, capable of translating data into compelling narratives for executive and cross-functional audiences in English (Spanish is a plus).