Partner Care Advisor (Voice) at Tamara

📋 Description

• Answer inbound calls, emails and live chats.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and tailored solutions.
• Review accounts and transactions to resolve issues.
• Explain Tamara services in detail.
• Strive to meet support metrics and follow scripts.

🎯 Requirements

• University graduates.
• Native Arabic speaker.
• Fluency in English language (B1).
• Great verbal and written communication skills.
• Ability to use computers.
• Ability to use internet applications.