Bilingual Legal Intake Specialist (Spanish/English) at Varghese Summersett

Fluent in both English and Spanish — native or near-native level in both; English must carry a neutral or American accent (a Texas-friendly tone is a plus)

Prior experience in legal intake, customer service, or a call center environment strongly preferred

Excellent verbal communication — you must be able to build rapport quickly and handle emotional or urgent callers with calm professionalism

Reliable, detail-oriented, and trustworthy — you will be handling confidential information daily

Comfortable with technology: Nextiva (VOIP), Slack, Zoom, and case management software (training provided)

Self-motivated and able to work independently during evening and weekend hours