Sub-Merchant Boarding Specialist at InvoiceCloud

📋 Description

• Perform end-to-end onboarding for mid-tier billers, ensuring accuracy.
• Support multi-entity and complex configuration setups.
• Process price changes and maintain documentation.
• Guide team on standard onboarding workflows.
• Coordinate with internal and external partners to resolve issues.
• Ensure onboarding aligns with customer needs and compliance.

🎯 Requirements

• Bachelor’s degree or equivalent in operations, payments, or finance.
• 2-5 years in onboarding, implementation, or operations.
• Strong analytical and problem-solving skills.
• Knowledge of payment flows, banking configurations, and fee structures.
• Ability to make sound decisions within policies and controls.